Privacy Policy
1. Introduction
SaveAllSocial ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use our website (saveallsocial.com), how we use it, and the choices you have regarding your information.
We take a minimal-data approach: we do not require registration, we do not store the URLs you submit, and we do not retain downloaded media on our servers after delivery.
2. Information We Collect
2.1 Information You Provide
SaveAllSocial does not require you to create an account. The only information you voluntarily provide is:
- URLs submitted for download: The social media URL you paste into the tool. This is processed in real time to fetch and serve the media file and is not stored after delivery.
- Contact form submissions: If you use our Contact page, we collect your name, email address, and message content for the purpose of responding to your inquiry.
2.2 Information Collected Automatically
When you visit SaveAllSocial, our servers automatically collect standard technical information, including:
- IP address (used for security, abuse prevention, and geographic analytics)
- Browser type and version
- Operating system
- Pages visited and time spent on the site (via anonymised analytics)
- Referring URL (the website that linked you to SaveAllSocial)
- Date and time of access
This data is collected in aggregate and anonymised form and cannot be used to personally identify you.
2.3 Cookies and Similar Technologies
SaveAllSocial uses minimal cookies strictly necessary for the operation of the website (e.g., session management). We do not use third-party advertising cookies or cross-site tracking cookies. See Section 6 for full details.
3. How We Use Your Information
We use the information collected for the following purposes:
- Service delivery: Processing URLs to fetch and deliver requested media files.
- Security and abuse prevention: Monitoring for abnormal traffic patterns, bot activity, or misuse of the Service.
- Communication: Responding to your inquiries or support requests submitted via the contact form.
- Analytics and improvement: Understanding aggregate usage patterns to improve the Service. All analytics data is anonymised.
- Legal compliance: Complying with applicable Indian laws, court orders, or government requests.
4. Legal Basis for Processing (DPDPA 2023)
Under the Digital Personal Data Protection Act, 2023, we process your personal data on the following lawful bases:
- Consent: By using our Service and submitting a URL, you consent to the processing described in this Policy. You may withdraw consent at any time by discontinuing use of the Service.
- Legitimate Interest: Processing server logs and analytics data to maintain and improve Service security and performance.
- Legal Obligation: Retaining data to the extent required by applicable Indian law.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share information only in the following limited circumstances:
- Service providers: Trusted third-party vendors who assist in hosting, analytics, or security (e.g., hosting providers). These parties are bound by data processing agreements and may not use your data for their own purposes.
- Legal requirements: If required by law, regulation, legal process, or enforceable governmental request under Indian law (including the IT Act, 2000).
- Protection of rights: To protect the rights, property, or safety of SaveAllSocial, our users, or the public.
- Business transfers: In connection with any merger, acquisition, or sale of assets, user data may be transferred. You will be notified via a prominent notice on our website before any such transfer.
We do not share data with third-party advertisers or data brokers.
6. Cookies Policy
SaveAllSocial uses the following types of cookies:
- Strictly Necessary Cookies: Essential for the website to function. These cannot be disabled. They include session cookies that expire when you close your browser.
- Analytics Cookies: We may use anonymised analytics (such as self-hosted analytics) to understand aggregate page usage. No personally identifiable information is tied to these cookies.
We do NOT use:
- Advertising or retargeting cookies
- Social media tracking pixels
- Third-party behavioural tracking cookies
You can control cookies through your browser settings. Disabling strictly necessary cookies may affect the functionality of the Service.
7. Data Retention
We follow a minimal retention principle:
- Submitted URLs and downloaded media: Not stored. Processed in real time and permanently deleted from our servers immediately after the file is served to you.
- Server access logs: Retained for a maximum of 30 days for security and abuse monitoring, then automatically deleted.
- Contact form submissions: Retained for up to 6 months to allow us to respond and follow up, then deleted.
8. Data Security
We implement industry-standard technical and organisational security measures to protect your information, including:
- HTTPS encryption for all data in transit
- Regular security audits of our infrastructure
- Restricted access to servers — only authorised personnel can access server logs
- No long-term storage of sensitive user data
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
9. Your Rights Under DPDPA 2023
As a data principal under the Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to Access: You may request information about the personal data we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your personal data, subject to our legal obligations to retain certain data.
- Right to Grievance Redressal: You may file a complaint with our Grievance Officer (see Section 12) or with the Data Protection Board of India once established.
- Right to Withdraw Consent: You may withdraw consent to processing at any time by ceasing use of the Service.
- Right to Nominate: You may nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.
To exercise any of these rights, please contact us at contact@saveallsocial.com.
10. Children's Privacy
SaveAllSocial is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly. Parents or guardians who believe their child has provided us with personal data should contact us at contact@saveallsocial.com.
11. Third-Party Platforms
Our Service interacts with third-party platforms (Instagram, YouTube, Facebook, Twitter/X) to fetch publicly accessible media. These platforms have their own privacy policies which govern how they handle data. We encourage you to review their respective privacy policies. SaveAllSocial is not responsible for the privacy practices of any third-party platform.
12. Grievance Officer
In accordance with the Information Technology Act, 2000, IT Rules, 2021, and DPDPA 2023, the designated Grievance Officer / Data Protection Officer for SaveAllSocial is:
- Name: SaveAllSocial Data Protection Officer
- Email: contact@saveallsocial.com
- Country: India
- Working Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST
Complaints will be acknowledged within 24 hours and resolved within 15 days of receipt in accordance with the IT Rules, 2021.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update this Policy, we will revise the "Last updated" date at the top. We encourage you to review this page periodically. Continued use of the Service after updates constitutes your acceptance of the revised Policy.
14. Contact Us
For any privacy-related questions, concerns, or requests, please contact us:
Email: contact@saveallsocial.com
Subject line: Privacy Request