Contact Us
Have a question, suggestion, or issue? We'd love to hear from you. Our team usually responds within 24–48 hours.
Get In Touch
Email Support
For all queries, feedback and bug reports:
contact@saveallsocial.com
Response Time
We typically respond within 24–48 business hours. Please check your spam folder if you don't hear back.
Availability
Our support team is available Monday to Saturday, 10:00 AM – 7:00 PM IST.
DMCA / Copyright
For copyright or takedown requests, please email us with full details at contact@saveallsocial.com with subject line DMCA Notice.
Grievance Officer (India)
As per IT Rules 2021:
Name: SaveAllSocial Support Team
Email: contact@saveallsocial.com
Response time: 24 hours for acknowledgement, 15 days for resolution.
Send Us a Message
Common Questions
A download is not working — what should I do?
First, make sure the URL is from a public post (private accounts cannot be downloaded). Try copying the URL fresh from your browser. If the issue persists, email us at contact@saveallsocial.com with the URL and a description of the error.
The video has no audio — how do I fix it?
This is usually caused by selecting a video-only format. Try using the "Best Quality" button which automatically merges video and audio. Make sure you're on the latest version of the site (hard-refresh with Ctrl+Shift+R).
Can I request support for a new platform?
Yes! We love feature requests. Send us the platform name and a sample URL via the contact form above and we'll evaluate adding it.
How do I submit a DMCA or copyright claim?
Email contact@saveallsocial.com with subject line "DMCA Notice". Please include: the infringing URL, proof of your copyright ownership, and your contact details. We process all valid notices within 3–5 business days.